Thursday, May 8, 2008

BPM, BPR, BPO

Business Process Management : A Management discipline that provides governance in a business process environment, with the goal of improving agility and operational performance. Business Process Management is a structured approach employing methods, policies, metrics, management practices and software tools to manage and continuously optimize an Organization's activities and processes.

Business Process Redesign: A systematic, disciplined business process improvement approach that critically examines, rethinks, redesigns and implements the redesigned processes of an organization. BPR's goal is to acheive dramatic improvements in performance in areas important to customers and other stakeholders.

Business Process Optimization: The continuous management of performance and incremental business process improvement efforts by measuring Key Performance Indicators and redesigning the suboptimal processes for better performance.

No comments: